Nurse Executive Certification Practice Exam

What is the focus of the continuous quality improvement (CQI) model?

1. Improving individual performance

2. Enhancing organizational systems and processes

3. Increasing external funding only

4. Isolating issues to departmental problems

The correct answer is: Enhancing organizational systems and processes

The continuous quality improvement (CQI) model is centered around enhancing organizational systems and processes. The essence of CQI lies in its proactive and systematic approach to improve healthcare delivery and patient outcomes by focusing on the entire organization rather than just individual aspects. This model promotes an ongoing cycle of assessment, intervention, and reevaluation, aimed at identifying inefficiencies and developing methods to optimize workflows, ensure adherence to best practices, and ultimately elevate the overall quality of care. In CQI, collaboration across various departments and functions is crucial, as it recognizes that quality improvement is not the sole responsibility of a single group but rather a collective effort involving all stakeholders. By prioritizing the enhancement of systems and processes, organizations can create an environment that fosters continuous learning and improvement, driving lasting change and better service delivery.